So, good to know:
#1 - If you buy a dress from a large, well-known store (we’ll make up a name: Sinny’s) and it has a slight deodorant mark on the inside, if you try to return it they'll insist you must have worn it, because what person in their right mind would WEAR DEODORANT WHILE TRYING ON A DRESS IN THE STORE.
#2 - If you buy a dress from Sinny's, it won't matter that the price tag is PRISTINE and STILL ATTACHED or if you have the receipt, because:
#3 - If you buy a dress from Sinny's "Formal" section and the large tag on the side was taken off (not the price tag, which is different) prior to you purchasing the dress, not only will they resist a return, THEY'LL ACCUSE YOU OF STEALING THE DRESS.
Seriously? I shouldn't have to threaten to show sales managers my receipts from my hotel stay for 4 nights and a wedding invitation ALONG WITH OTHER PEOPLE'S PICTURES OF WHAT THE HELL I WAS WEARING for each of the 5 days.
Hello, I'm a grad student. I DID NOT GO TO PROM. Oh, and by the way, I bought the dress last week. It is NOT PROM SEASON.
Oh, and the whole CRIMINAL ACCUSATION THING?!
How in the WORLD would I have walked out of the store WITH A PRINTED RECEIPT WITH THE SALESPERSONS INITIALS CIRCLED AROUND THE OPTIONAL SURVEY CODE?!?
How, Sinny’s, how?
A customer who is telling the truth should not have to suffer accusatory stares, remarks, and YELPING that your employees decide to throw at an innocent person. Worse, because I was at the service counter at the front part of the store, not only did the waiting customers see your behavior, but your idle shoppers did too. You created a scene, not I. I kept my voice low and calm. Not you. I almost called security...because I thought I was in danger of being attacked from behind the counter. You were THAT angry.
Oh, and BY THE WAY, Sinny’s, the day I was trying your dress on, a customer -- get this -- PEED on your dressing room carpet and one of your employees had to CLEAN IT UP ON HER HANDS AND KNEES. Additionally, the employee told us the fun tale of having to pick up urine in bags, vomit, tampons, and sanitary pads out of the dressing room during her tenure with your company. I know not all of your locations are as filthy as this one, but this is no excuse. I feel sorry for your employees. And also, I’m really sorry that your other customers try to deceive you insomuch as you would accuse another customer of engaging in the same behavior.